Dear Customer

All our silks are individually wound to each customer’s order requirements.  The silks are specialised and due to the extensive colour range it is very difficult for us to hold all the shades ready for immediate despatch.

Usual delivery is within 10 days from receipt of order (within the UK) but during busy times and after holiday/workshop closures this delivery may be extended to up to 21 days.

TO VIEW OUR POSTAGE RATES PLEASE CLICK HERE

We therefore ask you to let us know if your order is required for a special project with a completion deadline or maybe you have just run out and are trying to finish your piece for a commission!  You may have a class looming and have forgotten to order your silks…… whatever the reason, please email us at susanpeck@pipers-silks.com and we will do our very best to see that you have your silks on time.

We cannot promise to work miracles but come close now and then!

Susan and Chloe

International customers

Overseas delivery will be dependant upon the postal services of your country.  If you require your silks urgently please enquire as to available express delivery options.  These will be charged at the current rate at the time.

Import Duty and handling charges for International customers including customers from the EU

Your order might be subject to customs duty and handling charges at point of entry to your country of residence,  such charges are the responsibility of the customer.

Goods leaving the UK for the EU and the Rest of the World will be charged Import Duty & Import VAT at the rate applied by the destination country.

As the buyer you are responsible for these and we recommend you checking any possible charges in your country, before you purchase.